Contact support
Product bugs and UI issues
Section titled “Product bugs and UI issues”Use Report a problem inside the signed-in workspace when you can. See Report a problem.
Access and invites
Section titled “Access and invites”Start with your workspace admin. They control invites and roles.
Pilot and success questions
Section titled “Pilot and success questions”Use the StoreScout contact named in your pilot or onboarding email. For website demo requests, use the demo path on storescoutai.co.uk.
Use these StoreScout mailboxes when in-app Report a problem is not available:
| Need | Mailbox |
|---|---|
| Product help, account, or privacy | [email protected] |
| Demos, quotes, or commercial questions | [email protected] |
Prefer the named contact in your onboarding pack or order form when one exists.
Do not send
Section titled “Do not send”- Passwords
- Full card details
- Unnecessary special-category personal data